SMS Messaging Privacy Policy and Terms and Conditions
SMS Privacy Policy:
Joshua Thomas M.D. PLLC is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website (http://joshthomasmd.com/) or interact with us in any other manner.
Information We Collect
We may collect the following types of information from you:
Personal Information: When you contact us through our Website, phone, or email, we may collect personal information that you provide, including your full name, phone number, email address, and mailing address.
Automatically Collected Information: When you visit our Website, we may automatically collect certain information about your device and usage, including IP address, browser type, operating system, referring URLs, and pages viewed.
How We Use Your Information
We use the information we collect for the following purposes:
To Communicate with You: We use your contact information to respond to your inquiries, provide legal services, send administrative information, and keep you informed about your case or our services.
Marketing and Promotional Communications: With your consent, we may use your information to send you updates, newsletters, or marketing communications via email, phone, or text message. You can opt out of receiving these communications at any time by following the instructions provided in the communication or contacting us directly.
Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal obligations, including responding to subpoenas, court orders, or legal requests.
Consent to Receive Text Messages
You are NOT required to consent to receiving text messages from Joshua Thomas MD PLLC By providing your phone number and opting in, you consent to receive text messages from Joshua Thomas MD PLLC regarding your inquiry, our services, or related legal matters. Message and data rates may apply. You can opt out of receiving text messages at any time by replying “STOP” to any text message you receive from us. Please note that opting out may limit our ability to communicate with you regarding your case or services.
Information Sharing and Disclosure
SMS opt in and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes. We do not sell or rent your personal information to third parties. We do not sell, rent, release, or transfer your SMS consent or phone number to any third party for any third party marketing purposes. We may share your information in the following circumstances:
Service Providers: We may share your information with our service providers who perform services on our behalf, such as marketing, customer services, or technical support. These service providers are contractually obligated to protect your information and use it only for services they provide.
Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, property, or the safety of our users or others.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
Opting Out: You may opt out of receiving marketing communications from us by following the instructions in those communications or contacting us directly. If you opt out, we may still send you non-promotional communications related to your health related services or our ongoing business relationship.
Access and Update Information: You have the right to access, update, or correct your personal information. To do so, please contact us using the information provided below.
Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically for any updates.
Terms and Conditions
1. Introduction
Welcome to Joshua Thomas MD PLLC. By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not engage with our services.
2. Consent for SMS Communication
By providing your consent to receive SMS communications, you acknowledge and agree to receive text messages from Joshua Thomas MD PLLC at the phone number you provide. Information obtained as part of the SMS consent process will not be shared with third parties. The Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
3. Types of SMS Communications
If you have consented to receive text messages from Joshua Thomas M.D. PLLC, you may receive text messages related to the following: Customer Care i.e. appointment reminders, appointment follow up messages and billing inquiries. Here are a few examples:
“This is a reminder of you upcoming appointment with Joshua Thomas M.D. PLLC scheduled for 1/1/2026 at 10:00 AM. Our office is located at 12440 Emily Court Suite 103 Sugar Land TX 77478. If you have any questions or need to cancel/reschedule your appointment, please contact the office at 832-500-8716. Reply STOP to opt-out of SMS messaging. Reply HELP for help.”
” Joshua Thomas M.D. PLLC received your refill request. You will need to schedule a follow up appointment. Please contact the office at 832-500-8716 to be scheduled. Reply STOP to opt-out of SMS messaging. Reply HELP for Help”
“Joshua Thomas M.D. PLLC is following up on your recent appointment. Please contact us at 832-500-8716 to schedule your follow up visit and for payment. Reply STOP to opt-out of SMS messaging. Reply HELP for help.”
4. Message Frequency:
Our SMS message frequency will be from 20 to 30 text messages daily across all users and no more than 2 messages per week to any individual number. This may vary based on customer engagement.
5. Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. Many carriers charge a fee for each message sent or received. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally.
6. Opt-In Method:
You may opt in to receive Customer Care SMS messaging from Joshua Thomas M.D. PLLC in the following way by filling out the website form: https://forms.myupdox.com/#/form/56981. This agreement for SMS will not be shared with third parties for marketing purposes
7. Opt-Out Method:
Customers can opt out of receiving SMS messages from Joshua Thomas M.D. PLLC by replying “STOP” at any time to any SMS message they received. Alternatively, a customer can contact us directly to request removal from our messaging list. Once opted-out they will receive no further SMS communication. They can Opt back In at any time by replying START
8. Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at 832-500-8716
9. Standard Messaging Disclosures:
Message and data rates may apply.
You can opt-out at any time by texting “STOP.”
For assistance, reply with the word “HELP” or visit https://joshthomasmd.com/sms-terms-conditions/ to see our privacy policy and Terms and Conditions.
Messaging frequency may vary.